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Walter Gillis Promoted to Director of Billing and Client Services

January 31, 2022


Walter Gillis started at ALKU in 2013 as a Billing Specialist. He embodied the Have Fun Working Hard™ mindset and brought amazing components to the department. Flash forward 8 years, he now manages 2 departments with a 3rd department in the works for 2022! Over the years, he has identified problem areas and implemented game plans to provide solutions. Walter has been an essential member of the team from the very beginning.

Walter’s motivation, hardworking attitude, and accomplishments are admired and cherished by all. He was a key component in the discovery, testing and implementation of Bullhorn1 for the last 18 months. During this time, he balanced dual jobs where he managed the Billing and Client Services teams as well as the Bullhorn1 project. Walter motivates his team and reenforced the mindset of keeping “eyes on the prize”. His dedication to supporting his team is essential and makes the team stronger. In his new role, Walter will continue to oversee the Billing and Client Services Departments. His focus will continue to be on identifying and addressing areas of concern and ultimately expanding and specializing the departments in order to alleviate these obstacles. He will work closely with his management team in streamlining the Billing and Client Services process and create ways to automate those processes.

Congratulations Walter! We can’t wait to see all you accomplish in this new role!

“Walter, I am beyond excited to announce this promotion! I have had the pleasure of watching you go from a 1 person show back in 2014 to mentoring and overseeing 16 employees! You have expanded the Billing team into 2 Departments with more to come.  You have trained and developed the management team for these departments and continue to strategize on how to enhance the teams going forward. You are always thinking outside the box, trying to come up with ideas that will help enhance the performance of the teams.  I can honestly say that your team works hard for you because they know that you have their best interest at heart. You lead by example by listening and supporting each person in your group.  Everyone works together and supports one another. The last 18 months have been challenging to say the least. You have dealt with client changes due to the Pandemic while testing and implementing a new backend system. This directly affected the Billing world, which was like having 2 fulltime jobs.  You pushed through and supported your team through it all. You made sure that they were updated and worked with them through the toughest part of the implementation. You were there every step of the way. You have proven that hard work pays off!!  This is just the beginning; I cannot wait to see what you have in store for everyone in 2022!! Congratulations Walter, I am so happy for you!” -Jeanine Morgan

“When Tarah Lovato says “I love the billing meetings” (yes, the BILLING MEETINGS!!!) you know something good is happening over there. Good things have been happening in the Billing and Client Services world for some time now.  As the company has grown at an incredible pace, so have these groups. During this time, we’ve seen the development of staff, leaders and a specialization of functions designed to support the revenue team in the best way possible. This effort comes from many people and has been led by Walter Gillis. Walt has always had a knack for developing relationships with people and because of that he is beloved across the company.  Collaborative and helpful, Walt always puts in the time and effort to resolve issues (which are constant in this world) and isn’t afraid to roll up his sleeves when needed.  Despite this level of effort in the detail, Walt has also proven to show very good foresight. He thinks strategically in building his team and the functions needed to take work off the revenue team’s plate and allow them to be on the phone. These are the traits of a director and is why this promotion is so well deserved. Congratulations Walt.” – Marc Cirrone

“WALTERRR!! Congratulations on your big promotion to Director of Client Services & Billing! Two of my favorite groups I might add. Both Client Services and Billing have grown tremendously in the last couple years and that’s with Walt leading the charge. Both groups are extremely hard-working, efficient and responsive. Walt has done an excellent job at integrating ALKU’s have fun working hard motto into his groups. He shows up every day with sarcasm and wit which is one of the many reasons why I love working with Walt. Since day one, Walt has been an ally for revenue, and he is constantly looking for ways to improve and optimize the way we work together. I look forward to the continuous growth of your teams and know they are in great hands with you. Congratulations again on this well-deserved promotion!” – Tarah Lovato