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Zachary Stevens Promoted to Director, Client Services

May 17, 2023


Zach started his ALKU career as an Intern at the Durham Training Center and instantly made a significant impact on the Billing team. Since day one, he has been determined to make ALKU a better place. Throughout the years, Zach has done a tremendous job creating new teams and processes to make the Account Manager’s job more efficient. Flash forward seven years, and now Zach oversees five teams and countless processes. Zach is incredibly dedicated and hardworking, and always has the sales team’s best interest in mind. He has become a pro in the staffing industry and is someone everyone at ALKU can count on.  

Zach exemplifies ALKU’s Have Fun Working Hard® culture every day. His hard work and passion are contagious to everyone around him, regardless of what team he is on. Additionally, Zach has won management awards, and his team has won Corporate Group of the Year! 

In Zach’s new role, he will continue to oversee the Client Services, Post Sales, Contracts, Government Contracts, and Major Accounts teams. On top of that, he will continue to be the liaison between ALKU’s clients and Account Managers to ensure a smooth onboarding process. 

Congratulations, Zach! We can’t wait to see all you accomplish in this new role! 

“Zachary, you have come a long way since your Thursday night “Wine and Spirits” class at UNH.  Just a short seven years later, you’re a Director. It was that easy!  All joking aside, I personally know all the hard work and effort you have put into your teams and ALKU in general.  Somedays, I’m in awe of how easy it is for you to switch gears and subjects and not miss a beat. You have a special knack for understanding where and when we need help with things, and it’s honestly one of your strongest attributes as a leader. You leave no stone unturned, and no slice of pizza left over on the counter in 503.  Thank you for all that you do, and congratulations, my friend!” – Director, Billing & Client Services, Walter Gillis 

“Zach! Congrats on this extremely well-deserved promotion to DIRECTOR! To start, I know I can speak for all of the sales teams at ALKU and say thank you for all your hard work, patience, and dedication over the last seven years here. We appreciate everything you do to help us out and help us continue to grow! I know it can’t be easy dealing with us persistent sales folks all day, so thank you! 

It’s hard to believe that there was a time at ALKU before Zach and his team. Since Zach started in 2016, he has been so crucial in helping the Revenue team break down doors for new clients and grow our existing clients. When Zach first started, he was a one-man show (Walt helping, of course too), and now fast forward to today, he has a team of 16 under him. Zach really is one of the most patient people I’ve ever met. I mean, dealing with Account Managers on a daily basis isn’t easy! But Zach is always keeping himself calm, even-keeled, and composed when working with us. He comes in every single day to be here for his team and the teams he supports with a smile on his face and is willing to lend a hand when needed. Zach is approachable, strategic in his decisions, and easy to work with. He is always willing to sit down to discuss any questions we may have or changes that need to be done and collaborate with anyone. 

Thank you again, Zach, for all you do and continue to do! This promotion is a no-brainer, and I think most people will be shocked to hear you weren’t already a director. Thanks for always being so easy to collaborate with and open-minded when we all get together to discuss a process to help both sides of ALKU. Looking forward to seeing you and your teams continue to grow! Go enjoy a round of golf on Walt!” – Sales Director, Business Applications, Erin McCormick 

“Very excited to be congratulating Zach on his promotion to DIRECTOR! Above everything else, Zach’s work ethic and lead-by-example nature consistently stand out. The role of client services is incredibly important to our business: the nature of the work requiring the team to be agile, dependable, and thorough, and you couldn’t ask for a better person to lead a team like that. The growth and specialization of the Client Services team have been so impressive and looked effortless with Zach at the helm. He set the standard high, and you can now see that same culture of excellence and the ability to have fun while doing it, recreated across Contract Administration, Major Accounts, MSA, and the recent addition of Post Sales Coordination. All functions lead to smoother growth and more success for ALKU. 

On behalf of all of revenue, while we congratulate you, we also want to thank you for the late nights, last-minute urgent requests (supposedly urgent), and your ability to juggle everything on your plate with ease! And we want to say sorry for introducing you as a member of our legal team, putting random client meetings directly on your calendar without a preface, and for the occasional difficult VMS. Jokes aside, thank you for all you do for ALKU!” – Sales Director, Pharmaceutical, Charlie Nevejans 

“When people hear the name Zach Stevens, they think…. Hard-working, conscientious, detailed oriented, team player, and Leader!  Zach has grown and specialized his teams in response to the needs of our client base to include Client Services, Post Sales, Major Accounts, and Contracts.  He leads by example and doesn’t expect anything from his teams that he isn’t willing to do himself. His work ethic has created and mentored a hard-working, collaborative team whom everyone enjoys interacting with!   He is always thinking about the big picture and how his department affects others. 

His relationships with the Revenue and Corporate teams have been key in problem resolution, no matter the issue. His friendly, approachable demeanor, as well as his “how can I help” response, does not go unnoticed.  No matter the problem, you can be sure that Zach will give it 110%. In my 39 years in the workforce (no comment, Bruner), I can honestly say that Zach Stevens is one of the hardest-working people that I have had the pleasure of working with! Congratulations, Zach, on your promotion to Director. You have worked hard and deserve this recognition! I can’t wait to see what the future holds for you!” – Vice President, Client Operations, Jeanine Morgan