ALKU Reigns Supreme on ClearlyRated’s Top Staffing Awards
ALKU Awarded ClearlyRated’s 2023 Best of Staffing Talent for 12th straight year,
Best of Staffing Client for 10th consecutive year, and Best of Staffing Employee for its 3rd year in a row
Andover, MA (February 14, 2023) – Specialized staffing and consulting firm, ALKU, adds to its longstanding list of accolades with the announcement of ClearlyRated’s 2023 Best of Staffing Client, Employees, and Talent Awards. ALKU proudly continues its exceptional service to clients, candidates, and employees, receiving for the 12th consecutive year, a Net Promoter Score of 65.5% from clients, more than doubling the industry average at 31% in 2022; and a score of 83.4% from candidates, more than four times the industry’s average of 19% in 2022.
ClearlyRated’s comprehensive survey highlights the power and productivity of ALKU’s workforce in delivering meaningful staffing solutions across industries, receiving satisfaction scores of nine or 10 out of 10 from 76.1% of clients, significantly higher than the industry’s average of 46%.
“ALKU’s promise is satisfaction from start to finish – for clients, candidates and employees,” says ALKU CEO Mark Eldridge. “Receiving this recognition confirms the success of the ALKU model, ensuring long term success and relationships across our highly skilled network. We are proud to continue to provide exceptional service by maintaining the specialized, relentless, and committed ALKU Team mindset.”
ClearlyRated also highlighted ALKU’s committed workforce, receiving satisfaction scores of nine or 10 out of 10 from 84.8% of their internal employees for its third consecutive year and a Net Promoter® Score of 83.5%, which exceeds the 50% global NPS standard for an “excellent” employee experience rating. ALKU received ratings from 66.2% of their internal employees, giving a comprehensive view into the high-quality experience the company provides.
Additionally, ALKU earned 10 Year Diamond status in both the Best of Staffing Client and Best of Staffing Talent sectors on ClearlyRated.com.
- Best of Staffing Talent – 12th consecutive year (2012-2023)
- Best of Staffing Client – 10th consecutive year (2014-2023)
- Best of Staffing Employee – 3rd consecutive year (2021-2023)
- Best of Staffing Client 10 Year Diamond (2023)
- Best of Staffing Client Diamond (2018-2022)
- Best of Staffing Talent 10 Year Diamond (2021-2023)
- Best of Staffing Talent Diamond (2016-2022)
Presented in partnership with presenting sponsor, Indeed, and gold sponsor, Talent.com, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients, candidates, and employees.
According to ClearlyRated, clients of winning agencies are 70% more likely to be completely satisfied, and candidates who have been placed by winning agencies are 80% more likely to be completely satisfied with the services provided compared to those working with non-winning agencies. On average, employees of winning agencies are more than 2 times less likely to be dissatisfied with their staffing firm compared to those working with non-winning agencies.
“I am pleased to introduce the 2023 Best of Staffing winners alongside their validated service ratings on ClearlyRated.com,” said ClearlyRated’s CEO Eric Gregg. “These firms have demonstrated a remarkable commitment to delivering amazing experiences, despite another year of upheaval and macroeconomic uncertainty. Hats off to these service leaders – it’s truly an honor to recognize and celebrate their achievements.”
ALKU starts with the people and prides itself on fostering long-lasting relationships and doing the basics exceptionally well. They are relentless in finding a solution, passionate about helping others, and dedicated to going the extra mile to provide a quality experience. They have built their company on the principle that investing in their people is critical and will always continue to come first. They are committed to promoting ALKU’s model, prioritizing paying it forward and building meaningful partnerships while empowering others and creating a brighter future.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials. Fewer than two percent of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation for Client and Talent Satisfaction. Fewer than 1% earn Best of Staffing for Employee Satisfaction.